Provide relationship support for all core products. Responsible for sales pipeline activities; including mining the portfolio and identifying prospects, coordinating pre-application and sales activities, and working with the sales team to coordinate customer events. Accountable for application processing and coordination after an application is submitted up to the point of closing preparation. Establish, develop, and maintain strong customer relationships by providing a consistent quality level of service that is timely, thorough, and responsive to the needs of the customer. This may include gathering financials, entering applications, addressing initial inquiries, and loan servicing actions through face-to-face interactions, telephone communication, written correspondence, and electronic communication. Educate customers on core products and digital tools. Work in a team environment to accomplish goals.
Relationship Support is defined as activities focused on regional sales success, customer retention, and sales team efficiency.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.