Job Description:

POSITION SUMMARY:

Perform general office support, field association calls and walk-in traffic for the Administration and Agribusiness offices. Assist in performing routine day-to-day operations of Agribusiness department that may be complex in nature.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High school diploma or equivalent and three (3) to four (4) years of general office/clerical or customer service experience. Ability to work in a fast-paced environment required. Banking and agriculture experience a plus.

JOB PURPOSE AND SCOPE:

1. Answer incoming calls to association and department staff, representing department or association in a professional manner; relay messages; transfer calls to the appropriate person for assistance; receive and refer visitors and telephone calls; respond to routine requests for information and refer more complex requests to appropriate staff members. Open, sort and distribute mail to appropriate personnel.
2. Perform various loan administrative and servicing duties including answering borrower’s questions, resolving routine banking problems for customers, processing loan payments, routing applications, data entry, and due diligence required to guide loans and credit servicing through process.
3. Prepare and process forms such as those needed for office supplies, expense reports.
4. Responsible for monitoring loan covenants and other loan deadlines, indexing documents to the HUB, CRM/Farm View management and file retention.
5. Compose basic correspon dence on well-defined matters. May be directed to respond to routine correspondence not requiring manager’s attention; complete reports following prescribed formats.
6. May coordinate and schedule external and internal meetings, training activities, seminars, etc., through arranging for meeting space, coffee service, and luncheon reservations.
7. Must possess active NMLS number.