Commercial/Capital Markets Servicing Specialist – Kenansville, NC
Are you passionate about supporting agriculture and rural communities? Do you thrive in a collaborative environment where your attention to detail and customer service skills make a real impact? If so, we want to hear from you!
As a Servicing Specialist, you’ll play a key role in our Commercial-Capital Markets team. From conducting internal loan closings and completing final loan verifications to setting up and maintaining both digital and secured loan files, your work will help ensure a seamless experience for our customers. You will work in a culture that is mission-driven, values strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization.
What You’ll Do:
– Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity expectations
– Timely and accurately key payment and ledger entries, prepare deposits, transaction summaries, and daily balancing
– Adhere to Association’s internal controls policy
– Ensure files are complete and scan loans per Association policy
– Responsible for monthly, quarterly, and annual reports for capital markets and commercial portfolios
– Show initiative by proactively pulling loans from the queue
– Demonstrate mastery of Servicing Specialist duties with minimal oversight
– Ensure all customers have a great customer experience
– Effectively communicate with customers and team members
– Demonstrate a commitment to learning and growing by proactively following development plan
– Maximize quality business growth to meet Association’s p rofitability and other business plan objectives
What We Value:
At AgCarolina, we believe in:
– Customer Service – Building strong relationships through responsiveness and professionalism
– Collaboration – Working together to deliver exceptional service
– Excellence – Upholding accuracy, organization, and confidentiality
– Growth – Encouraging development and meaningful contributions
What We’re Looking For:
We’re seeking a motivated and detail-oriented individual who:
– Has education and/or experience equivalent to an Associate’s degree in business, legal, or accounting
– Possesses strong interpersonal, customer service, and problem-solving skills
– Is detail-oriented with excellent communication (oral and written) skills
– Is a quick learner, adaptable, and highly organized
– Has computer experience with intermediate skills in Microsoft Office and Outlook
– Can work independently under general supervision
Why Join Us?
If you’re looking for:
– Competitive pay, including eligibility for incentive pay
– Comprehensive benefits (medical, dental, life, LTD, and others)
– Company-matched 401(k) (100% match of the first 6% you defer)
– Commitment to training and professional development
– Meaningful work that allows one to make a difference in agricultural and rural communities
– Opportunities for work-life balance
– A great work environment with colleagues who have a shared commitment to our core values
AgCarolina Individual Competencies:
1. Communicates Effectively
2. Action-Oriented
3. Makes Good Decisions
4. Collaborates
5. Focuses on Our Members
6. Welcomes Everyone and Treats them fairly
7. Leadership
Interview Process:
Applications received within the first 2 weeks of posting date will receive priority consideration.
1. Phone Screen with AgCarolina HR Representative
2. In-person interview with Finance Team
Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.
