The Crop Insurance Service Specialist processes and services Multi Peril Crop Insurance (MPCI), Crop Hail (CH) and Private Product insurance policies.  This position will provide accurate and efficient service to Farm Credit Illinois’ agents and their members through technical policy support, exceptional internal processing and collaborative teamwork.

• Collects, reviews, and tracks crop insurance documents for accuracy, completeness, and compliance, requesting additional information when necessary and ensuring timely processing into software systems.
• Resolves documentation issues, communicates agent concerns, and coordinates with Approved Insurance Providers and Regional Offices to prioritize time-sensitive policies.
• Underwrites crop insurance policies, including MPCI and private products, by verifying forms, supporting documentation, and application validity using government data.
• Provides subject matter expertise, training, and process improvement recommendations to regional office teams, maintaining open communication and collaboration with AIPs and staff.
• Maintains internal databases and document management systems, and participates in crop-year projects such as batching documents, keying data, compliance reporting, and mapping.
• Safeguards the confidentiality, security, and integrity of organizational and client data while performing special projects and other assigned duties

• Insurance license required within 6 months of the date of hire
• Working knowledge of the agriculture industry
• Skill in listening and conveying awareness of a problem or issue to find resolution
• Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and members
• Skill in prioritizing assignments to complete work in a timely manner
• Skill in gathering, compiling and organizing information
• Skill in utilizing time in an efficient and effective manner
• Skill in working as part of a team and collaborating with colleagues
• Skill in performing a variety of duties under the stress of frequent interruptions or distractions
• Skill in processing complex, detailed forms and documents in an accurate and thorough manner
• Skill in quickly learning and utilizing Microsoft Office and other software to increase efficiency and/or effectiveness

Associate’s degree in agriculture, business or a related field
No prior work experience required;
Or equivalent education, experience, and skillset sufficient to perform the essential functions of the job
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@farmcreditIL.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.