We are seeking a Customer Service Representative to join our Farm Credit family! This position is extremely important as being the first point of contact made either in person or by telephone. The selected individual will provide customer service support, backup operations support and administrative assistance and other duties as assigned required to maintain the day-to-day operations of the branch.

Responsibilities:
Customer Service and General Administrative Support
• Provide phone and customer support for assigned location and/or team.
• Collaborate with the branch and the team in reaching business plan goals and objectives.
• Ensure existing and potential customers receive prompt, courteous service, and provide general information as to
policies and procedures.
• Assist with general administrative duties to support the operations of the branch location.
• Support and assist with local level public relations.

Payment Processing Support
• Process customer payments accurately and timely according to loan operations and Association processes and
guidelines.
• Ensure daily accounting activities including receipts and/or disbursements are handled properly, accurately, and
timely.

Other Duties as Assigned
• Other duties and responsibilities as assigned, which may include specific projects.
• Participate in continuous learning activities to sustain knowledge of the industry, management practices, and
Association policies, procedures, and guidelines.

Requirements:
• High School Diploma
• 1-3 years of administrative work or customer service related field.
• Ability to communicate effectively team members and customers.
• Computer Skills to perform this job successfully, an individual should have knowledge of MS Office (Outlook, Excel,
Word).
• Ability to work independently and as a team member under minimal supervision
• Good knowledge of general office routine and use of office equipment, including phones, computers, copiers, and
scanners

Other Details:
AgSouth is an Equal Opportunity Employer, including veterans and individuals with disabilities.