Search for more jobs Information Systems Specialist FULL_TIME 27834 North Carolina US Location City Greenville Posted Date January 19, 2023 Closing Date March 18, 2023 Apply Information Systems Specialist – AgCarolina Territory AgCarolina Farm Credit has an open position for an Information System Specialist. In this role, the Specialist will perform a wide range of IT tasks and projects including but not limited to providing technical support and training in the use of information technology throughout the association in a responsive and service-oriented manner. The Specialist will travel throughout our territory to provide onsite technical expertise and support for our local branches. This role will report to the IT Support Team Lead How you will impact AgCarolina Farm Credit: - Provide technical support and training in the use of information technology throughout the association in a responsive and service-oriented manner - Monitor, remediate, and escalate Association helpdesk tickets and phone calls - Provide onsite technical expertise and support for Association branches - Supports business continuity, incident response and disaster recovery plans - Adheres and enforces operational and internal controls pertaining to technology and systems - Manages and monitors local technology vendors as needed - Works to assure that internal and external customer needs are being met utilizing technical tools and helpdesk application - Monitors IT landscape for new tools, procedures, and best practices, and presents to management for consideration What you need to succeed: - Bachelor's degree in computer technology or 3-5 years' experience in a related field - Ability to interact effectively with a diverse group of people and demonstrate respect for everyone contacted - Excellent oral/written communications and human relations skills - In-depth knowledge of Microsoft Windows and Server operating systems - Ability to diagnose and repair hardware issues related to Microsoft Windows laptops, desktops, and servers - In-depth knowledge of Apple iPhone operating system - Working knowledge of AV systems, projectors, and microphones - Ability to work independently with minimal instruction, managing time and projects effectively. - Ability to lift and relocate IT equipment for setup/maintenance - Ability to travel with overnight stay as needed for training and when traveling to support branch office locations - Effectively communicate with customers a nd team members - Ability to perform other duties assigned, complete and/or supervise IT tasks and projects What we offer: - Competitive pay - Comprehensive benefits - Company-matched 401k - Commitment to training and professional development - Meaningful work that allows one to make a difference - Opportunities for work-life balance
