The ServiceNow Architect designs and implements enterprise-wide technology solutions, ensuring seamless integration of IT services. This role requires deep technical expertise, strong problem-solving skills, and the ability to lead and collaborate across teams.

What You’ll Do:
– Design and implement scalable, secure technology solutions aligned with business needs.
– Customize and configure enterprise applications and modules.
– Integrate systems to ensure seamless data flow and functionality.
– Lead and mentor engineers, providing technical guidance and support.
– Manage system administration tasks, including user access, security, and data.
– Develop and maintain technical documentation and user guides.
– Troubleshoot and resolve complex technical issues.
– Collaborate with stakeholders to gather requirements and deliver effective solutions.

What You’ll Need:
– Bachelor’s or master’s degree in computer science, Information Systems, or related field preferred
– 8–10 years of IT experience in system planning, architecture, engineering, and optimization
– Proficient in system architecture and high-level administration
– Strong programming/scripting skills (e.g., JavaScript, HTML, CSS)
– Experienced with APIs, web services, and system integration
– Excellent written and verbal communication skills
– Proven ability to translate technical concepts for diverse audiences